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Service and Customer Care

The same standards we apply to the quality of our bikes we apply to the quality of our service. This means putting the customer first.

Knowing that once you’ve set your heart on your new bike you don’t want a long delay before putting it through its paces, the lead time between ordering and delivery is as short a period as possible.

In the knowledge that our build quality is second to none, all our frames carry a minimum of 5 year warranty. (see terms and conditions for full details)

Above all, we’re attentive to your needs as a cyclist, offering a personal, two-way service that ensures you achieve everything you desire from your riding.